The TCPA: An EXPENSIVE PROBLEM
Recent TCPA cases have forced companies to pay fines exceeding 10 million dollars, putting many companies out of business.
Outdated "best guess" solutions are roughly 70% accurate, making it nearly impossible to comply with TCPA regulations.
Companies need a definitive solutions to mitigate risk and regulatory fines.
RECEIVE THE MOST STRAIGHTFORWARD RESULTS
Payfone’s unique Number Verification service provides deterministic “Call” or “Do Not Call” guidance that ensures compliance with TCPA
ACCESS INSTANT CHANGES FROM THE TOP MOBILE NETWORKS
Payfone's direct relationships with US mobile network operators ensures that as soon as a change occurs (for example a customer gives up their phone number and it is recycled) the change is reflected in real time.
IMPROVE ROI EFFICIENCY
Clients report that the solution also improves their call efficiency while reducing operational costs since more calls become eligible for autodialing with this solution.
Number Verification has a 50x ROI versus no TCPA solution and 4x ROI versus the current industry standard.
BENEFIT FROM OUR INDUSTRY LEADING ACCURACY
Tier 1 banks currently using the Payfone Number Verification service report 0.4% false negatives and 0.0% false positives.
Payfone's relationships with the top mobile network Operators offers customers the most reliable information possible
Our direct connection with primary network sources (AT&T, Verizon, T-Mobile, Sprint etc.) allow us to give our customers the most up to date data that the industry has to offer. The data collected is updated in real time leaving our customers with definitive answers and free of TCPA liability.
Competitors pull inconclusive CRM data from multiple non-definitive databases. The data collected can go weeks and even months without being updated. With no direct connection to MNO CRM databases, customers are left to take risks leaving them subject to TCPA violations.
MOBILE NUMBER COVERAGE
Payfone's industry leading mobile number coverage allows us to protect our customers
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Key words• PAYFONE TCPA SOLUTION
Certainty• AGGREGATOR TCPA SOLUTION
Model• PAYFONE TCPA SOLUTION
Deterministic / Answer provided• AGGREGATOR TCPA SOLUTION
Probabilistic / Best Guess
Methodology• PAYFONE TCPA SOLUTION
Collect real-time phone record changes (ports, disconnects, activity, etc.) and apply complex business logic based on each operator's unique reporting process to calculate whether there have been any changes to phone number ownership after a certain date. The response is a definitive action to call or not call• AGGREGATOR TCPA SOLUTION
Pull CRM data from multiple non-definitive databases, match the CRM data with a basic matching algorithm, then provide a "best guess" confidence indicator of phone number ownership based on how many third-party sources agreed
Data Sources• PAYFONE TCPA SOLUTION
Live direct connection with primary network sources (AT&T, Verizon, T-Mobile, Sprint, porting companies, etc. – all of whom will represent that Payfone has a direct access to phone change records)• AGGREGATOR TCPA SOLUTION
Multiple marketing databases, access to 3rd party static MNO data, LIDB. No direct access to some MNO CRM databases (including Verizon)
Data Source Updates• PAYFONE TCPA SOLUTION
Real-time• AGGREGATOR TCPA SOLUTION
Monthly, or Periodically (dependent on the database used)
Mobile Number Coverage (including prepaid and MVNO)• PAYFONE TCPA SOLUTION
85%• AGGREGATOR TCPA SOLUTION
Accuracy (tested)• PAYFONE TCPA SOLUTION
0.0% false positives
0.4% false negatives
30-35% false positives
20% false negatives
Input Requirements• PAYFONE TCPA SOLUTION
- Phone number
- Right Party Contact Date (RPCD). This is the last time positive contact was made with the phone number. *See below if you do not have the RPCD.
- Postal address
- Phone number
- Email address
Responses• PAYFONE TCPA SOLUTION
- Line Type (Mobile, Landline, VoIP)
- "Call" or "Do Not Call"
Confidence score for clients to make their own determination of whether to call
Operational and Fine ROI Versus No Solution• PAYFONE TCPA SOLUTION
50x• AGGREGATOR TCPA SOLUTION
*Payfone has a few ways to establish historical ownership. It may require an analysis of your database to see what parameters we can utilize.
Want to learn more about how you can avoid TCPA violations and increase calling/texting efficiency with a 50x ROI?