REDUCE MOBILE TRANSACTION FRAUD BY 40%

  • Before allowing a transaction, companies need to establish trust in the device and the user.
  • Device fingerprinting works well for a PC, as there are many points of differentiation which can be used to distinguish one PC from another.
  • The same techniques cannot be used for mobile since phones look alike and are not customizable enough to uniquely identify. In addition, customer opt‐outs from tracking and operating system upgrades regularly wipe out device fingerprinting assets. Lastly, it is easy to spoof identifying assets on Android, and Apple does not allow access to many identifying assets on iPhones.
  • Companies create unneeded transaction friction because they cannot tell their good customers from the fraudsters.

Payfone utilizes its direct connections to the U.S. mobile operators (we are one of only two companies who have this access) to authenticate the mobile user and generate fraud risk intelligence. With these powerful tools, Payfone’s Transaction Verification Service can quickly help companies give legitimate customers a VIP experience and only apply friction to transactions from suspicious customers.

 

PAYFONE’S “NETWORK FINGERPRINT” AND MOBILE INTELLIGENCE

  • Instead of using cookies that can easily be deleted, Payfone’s authentication relies on the same cryptology used to authenticate the SIM card. This strong authentication has never been hacked and can easily determine whether the session is being spoofed and whether the service has been suspended due to a lost or stolen device.
  • Payfone uses this SIM‐based authentication as an input into our mobile identity engine, which maintains a persistent token (no PII) to manage an identity throughout all the normal lifecycle events, such as phone number changes, ports from one mobile operator to another, device and SIM changes, among other changes. In this fashion, Payfone can tell a client whether the same mobile user is returning no matter what changes they have made to their phone or mobile account.
  • Once identity has been established, the client may query Payfone’s intelligence based on real‐time signals from the mobile operators and from clients tied into Payfone’s client network. Through this reciprocal intelligence model (give‐to‐get), Payfone can help broker trust when a company has no history with a mobile user.
  • Clients currently using the Payfone Transaction Verification service report up to a 40% reduction in losses by only allowing access to verified mobile users.
 

PAYFONE INTELLIGENCE RETURNED

Parameter

Definition

Payfone Signature

Unique subscriber ID generated by Payfone

Authentication Code

A unique, time‐bound, one‐time use Payfone generated value used to access Payfone APIs

Mobile Country Code

The MCC tied to the mobile phone number

Fraud Status

Indication of whether the mobile user is a known fraudster. This parameter incorporates elements from Payfone’s reciprocal intelligence network.

Status Index

A string value based upon the StatusIndex calculation. StatusIndex obscures the values for Account Type, Account Role, Billing Type, and Account Status.

Path

A recommendation on what type of experience (level of friction) that should be applied to the mobile user

Payfone Signature Tenure

Length of time that the Payfone Signature has been consistently active

Phone Number Tenure Length of time that the phone number has been consistently active
Phone Number Velocity Number of times the subscriber has changed its phone number in past 90 days

Phone Number Status

Ported status of the phone number

Phone Number Line Type

The line type associated with the subscriber, including mobile, landline, VOIP and other

Mobile Operator Name

Name of the mobile operator

Mobile Operator Tenure

Length of time that the phone number has been consistently active on the mobile operator

Mobile Operator Velocity

Number of times the subscriber has ported in the last 90 days


ADDITIONAL INTELLIGENCE RETURNED WITH CONSENT


Parameter

Definition

Mobile Phone Number

10‐digit number associated with the mobile account

Device Tenure

Length of ownership of current device

Device Velocity

Number of times the subscriber has changed their device in the last 90 days

SIM Tenure

Length of ownership of current SIM card

SIM Velocity

Number of times the subscriber has changed their SIM card in the last 90 days

• PARAMETER

Payfone Signature

• DEFINITION

Unique subscriber ID generated by Payfone


• PARAMETER

Authentication Code

• DEFINITION

A unique, time‐bound, one‐time use Payfone generated value used to access Payfone APIs


• PARAMETER

Mobile Country Code

• DEFINITION

The MCC tied to the mobile phone number


• PARAMETER

Fraud Status

• DEFINITION

Indication of whether the mobile user is a known fraudster. This parameter incorporates elements from Payfone’s reciprocal intelligence network.


• PARAMETER

Status Index

• DEFINITION

A string value based upon the StatusIndex calculation. StatusIndex obscures the values for Account Type, Account Role, Billing Type, and Account Status.


• PARAMETER

Path

• DEFINITION

A recommendation on what type of experience (level of friction) that should be applied to the mobile user


• PARAMETER

Payfone Signature Tenure

• DEFINITION

Length of time that the Payfone Signature has been consistently active


• PARAMETER

Phone Number Tenure

• DEFINITION

Length of time that the phone number has been consistently active


• PARAMETER

Phone Number Velocity

• DEFINITION

Number of times the subscriber has changed its phone number in past 90 days


• PARAMETER

Phone Number Status

• DEFINITION

Ported status of the phone number


• PARAMETER

Phone Number Line Type

• DEFINITION

The line type associated with the subscriber, including mobile, landline, VOIP and other


• PARAMETER

Mobile Operator Name

• DEFINITION

Name of the mobile operator


• PARAMETER

Mobile Operator Tenure

• DEFINITION

Length of time that the phone number has been consistently active on the mobile operator


• PARAMETER

Mobile Operator Velocity

• DEFINITION

Number of times the subscriber has ported in the last 90 days



ADDITIONAL INTELLIGENCE RETURNED WITH CONSENT


• PARAMETER

Mobile Phone Number

• DEFINITION

10‐digit number associated with the mobile account


• PARAMETER

Device Tenure

• DEFINITION

Length of ownership of current device


• PARAMETER

Device Velocity

• DEFINITION

Number of times the subscriber has changed their device in the last 90 days


• PARAMETER

SIM Tenure

• DEFINITION

Length of ownership of current SIM card


• PARAMETER

SIM Velocity

• DEFINITION

Number of times the subscriber has changed their SIM card in the last 90 days

 

Want to learn more how you can add mobile‐specific intelligence to sensitive transactions?

Click below to Email Sales@Payfone.com