Greet your customers with 'Hello'

Instead of 'Who are you?'

Nix costly KBA questions

Get in touch to learn how Instant Authentication for Voice has saved companies millions of dollars per year.
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Protect your company and your customers

ANI-spoofing fraud is on the rise. Instant Authentication for Voice keeps your company and your users safe.
Read About ANI-Spoofing

Sample Experience


  1. A user calls into your call center.
  2. First, Payfone checks if caller ID is verifiable and that the call is not being spoofed (using Instant Authentication for Voice).
  3. Then Payfone verifies the caller’s identity using their phone # (using Identity Verification), eliminating the need for bothersome knowledge-based authentication questions.
  4. The user’s identity is verified and the user can get right to business without wasting time answering annoying questions.

ACCESS TO
API Reference

 

Learn more about Instant Authentication for Voice

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Get Started

Creating an account is a snap. Get access to:

  • APIs
  • Product Manager Resources
  • Developer Resources
  • Info-Sec Resources
  • Implementation Guides
  • Call Flows
  • Data Coverage Stats
  • Configurable Enrollment Rules
Get Started