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A real-time personalized Trust Score for every customer

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Validate identities, build trust and drive higher customer satisfaction with instant, invisible and inclusive digital experiences.

Great CX requires a new trust & security model that is Instant, Invisible, and Inclusive.

Leverage Payfone’s global Phone Intelligence technology and Trust Score™ for unique data and analytics that enable you to verify your customers’ identities in a private, low-friction manner. Bypass or minimize annoying security questions, impossible-to-remember passwords, and clumsy text pincodes to thwart synthetic identities, SIM swap (account takeovers), and call center fraud while enhancing every step of your customers’ journey.

Featured Use Cases

  • identity verification

    Protect your call center against ANI spoofing and increase ANI match rate

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  • mobile authentication

    Thwart SIM swap fraud and account takeovers

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  • mobile authentication

    Optimize your telehealth solution with fast-tracked identity verification and onboarding

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  • Pre-fill long forms to speed up customer acquisition

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  • Stay ahead of TCPA regulations and ever-changing phone data

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  • Contact us for our full range of capabilities across mobile, web, and call center

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Award-Winning Technology

  • deloitte-fast-500-2019
  • identity verification
  • identity verification
  • identity verification

We are a Trust-driven company

20 Billion+

Digital Experiences in 2018 for Fortune 500 clients.

Patented & Proven

130 patented claims, patented Trust Platform & Trust Score.

Global Reach

Our capabilities are live in the US, UK, Canada, Australia, India, and Europe Contact us to learn more

Backed by Top

Interested in learning more? Contact us for more information about use cases, APIs, differentiators and pricing.