Consumers love the convenience of digital, but businesses do not make it easy. Sadly, that’s because businesses cannot tell the difference between their customers and fraudsters. There is a podcast now available that you should seriously consider listening to.
Cameron D’Ambrosi from One World Identity interviews Rodger Desai, Founder and CEO of Payfone, the leader in digital identity authentication. Rodger’s vision has built an identity authentication business that consistently outperforms the competition in what really matters – pass rates and identifying the fraudsters. Find out how to increase pass rates (translation – greenlight more consumers and improve enrollments) and increase approval rates, customer satisfaction and CX without those annoying questions such as how many stop signs are in this picture.
This may be one of the best podcasts in years dealing specifically with the issues facing CEOs, CMOs, Chief Digital Officers, Chief Risk Officers, CISOs and anyone who is trying to figure out how to juggle convenience, security, and privacy.
Listen to the new podcast here.