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Boost customer satisfaction and retention by enabling incredible digital experiences with our award-winning modular Trust Platform.

Trust Matters.

Experts predict that Trust will reshuffle the Fortune 500. Why? Trust allows companies to enable the exceptionally easy and secure digital experiences that today’s customers crave and expect. This means happier customers and better retention.

  • Greater Digital
    Experiences
  • Trusted
    Customers
  • Higher Customer
    Satisfaction

Trust Platform

Payfone’s patented Trust Platform is modular and is built around the Trust Score, tokenized Payfone ID, Fonebook, Orchestration and the Payfone Dashboard.

Instead of relying on static, hackable methods such as passwords, security questions and SMS passcodes…
The Payfone Trust Score analyzes real-time digital signals from a multitude of sources.
To generate a dynamic score that answers the question “Can this customer be trusted?”
Payfone’s recommended thresholds:
0-300
Decline recommended
300-640
Further inspection recommended
640
Approve with no friction

Orchestration

Our palette UI allows you to drag and drop modular Trust tools into your business processes in an agile and pain-free manner. Orchestration alleviates long implementation cycles, enables customized digital experience flows, and builds Trust across all channels. We also offer pre-built, plug-and-play experience flows for even more convenience.

Dashboard

The Payfone dashboard provides control and visibility into the customer experience, customer satisfaction metrics, customer engagement data and OPEX savings.

  • Instant Trust

    Patented technology analyzes billions of digital signals in real time to detect anomalies in milliseconds

  • Secure & Private

    Respect your customers’ privacy: Establish Trust without passing their personal information.

  • Fully Configurable

    990 or 560? You decide what number works best based on your business rules.

Testimonials

Award-Winning Technology

Let us help you reach your goals with an innovative Trust Platform that enables you to extend faster, frictionless and fraud-free experiences to all of your customers.